FAQs & Troubleshooting
Popular |
PT-9700PC
152 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
How do I transfer label or slip templates?
3.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
4.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
Printing is not possible. (USB connection)
7.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
8.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
9.
How do I transfer label templates with P-touch Transfer Express?
10.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
11.
Can I print from any software other than P-touch Editor? (for Windows)
12.
How to print in high resolution mode using an HG tape
13.
How to identify the printer's firmware version
14.
The paper settings specified from the server computer are not reflected on the client computer.
15.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
16.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
17.
How to delete the registry information and files related to the printer driver
18.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
19.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
20.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
21.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
22.
Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
23.
Can my printer use TZ/TZe tapes?
24.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
25.
How do I uninstall the printer driver?
26.
Where can I find my Brother printer's serial number?
27.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
28.
What is the Label List? (P-touch Editor 5.x for Windows)
29.
How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
30.
Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)