FAQs & Troubleshooting
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111 Results
31.
Paper suitable for scanning
32.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
33.
Replace Roller
34.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
35.
The scan speed is too slow.
36.
Scan from the Brother iPrint&Scan application using Windows Phone.
37.
Download a file from the "Downloads" section and save it to Windows 8 computer.
38.
Shortcuts Full
39.
What is Brother Web Connect?
40.
Cover is Open
41.
Document Jam
42.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
43.
I cannot install Brother drivers on Debian 10 or later (Linux)
44.
Uninstall Scan-key-tool. (Linux)
45.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
46.
Cannot delete a Card Scan shortcut.
47.
Registration Failed (Shortcut)
48.
Address Book Full
49.
Server Time out
50.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
51.
Cannot find the Nuance serial number to install Nuance PDF Converter Professional 8.
52.
Vertical lines are seen in the scanned image.
53.
Setting up the Web icon (Brother Web Connect) function.
54.
What driver package format is supported by my Linux distribution?
55.
Install Presto!® PageManager® onto Windows 10.
56.
Changing scan settings in ControlCenter.
57.
Cannot Delete
58.
My scanned image is missing.
59.
Open the Control Panel (For Windows)
60.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.