Please follow the instructions listed below to correct this problem:

1. Press the INK button on the Control Panel.
   
   
2. Using the dial pad, press 2 (Replace Ink). The display will prompt you PLS OPEN COVER.
   
   
3. Pull the Scanner Cover release lever located under the Control Panel and lift the Scanner cover. The carriage should move to the left in order to replace the ink. If the carriage does not move to the left, your machine will require service.
   If your machine is still within warranty, click here to locate a Brother Authorized Service Center in your area or click here to obtain contact information for the appropriate Brother Customer Service Center. If you are out of warranty, use the link to locate a Brother Authorized Service Center in your area.
   
   
4. After the carriage moves to the left, press down each cartridge cover and remove all ink cartridges from the machine. There are 2 springs located on each side of the carriage that hold the print head against the carriage assembly. They are thin silver springs approximately 2 1/2 inches, set at an angle.
   
   
5. If the spring is out of place, press the spring back into place. You can use the spring on the opposite side of the carriage as a guide as to the correct position.
   
   
6. If the spring is not out of place, reinstall each ink cartridge.
   
   
7. After installing the ink cartridges, close the covers and verify they are securely locked into place. Your machine then prepares for a head cleaning and goes online. The LCD screen prompts you to verify if a new ink cartridge was inserted for each color you removed. For example, DID YOU CHANGE BLCK 1. YES 2. NO.
   
   
8. Press 2 (No).
   

The unit should then return to date and time. If Machine Error 30, 33, 34 or 35 continues to appear on the display, your unit will require service. If you machine is still within warranty, click here to locate a Brother Authorized Service Center in your area or click here to obtain contact information for the appropriate Brother Customer Service Center. If you are out of warranty, use the link to locate a Brother Authorized Service Center in your area.