FAQs & Troubleshooting

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MFC-3220C

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-3220C

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Date: 04/06/2015 ID: faq00002461_002

Can I print using only the black ink cartridge when the Color cartridges have run out?

No, your Brother machine is designed to stop ALL printing operations when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suck air from the empty cartridge and damage the print head. The only way to continue printing is to replace the empty ink cartridge(s).

<Only for applicable models>
While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machine's "handshake" will request the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax. All faxes received into memory will automatically print once the ink cartridge is replaced.

Brother has developed a Firmware Update Tool that improves the efficiency of the cleaning cycles and alters the programmed time of the cleaning cycles from 11:00 pm to 11:00 am. Improving the efficiency of the cleaning cycles will extend the life of the ink cartridges when there is very little use of the machine or a particular color ink cartridge.
> For information on downloading and installing the Firmware Update Tool, click here.

Related Models

FAX-1820C, FAX-1920CN, MFC-3220C, MFC-3320CN, MFC-3420C, MFC-3820CN

If you need further assistance, please contact Brother customer service:

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