FAQs & Troubleshooting

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MFC-8370DN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-8370DN

Not your product?

Date: 09/05/2013 ID: faq00000017_026

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  • Make sure that you use paper that meets our specifications. Roughsurfaced paper or thick paper may cause the problem. Please see "What is the recommended paper?".

  • Make sure that you choose the proper media type in the printer driver or in the machine's Paper Type menu setting.

  • The drum unit may be damaged. Put in a new drum unit. Please see the instructions, "How do I replace the drum unit?".

  • The fuser unit may be contaminated. Contact Brother Customer Service from "Contact Us".

Related Models

MFC-8370DN, MFC-8880DN, MFC-8890DW

If you need further assistance, please contact Brother customer service:

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