FAQs & Troubleshooting
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160 Results
- 1How do I transfer label or slip templates?
- 2Where can I download the latest P-touch Editor for Mac?
- 3Printing is not possible. (P-touch Editor5.3 for Mac)
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 7How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 8How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 9I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 10Where can I find my Brother printer's serial number?
- 11How do I transfer label templates with P-touch Transfer Express?
- 12How do I reset network setting?
- 13I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16Printing is not possible. (USB connection)
- 17Small characters or thin lines are printed faintly.
- 18I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 19Uninstalling the printer drivers (Linux®)
- 20When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22How do I install/change the DK roll?
- 23How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 25My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 26When I print a long label or many labels continuously, printing suddenly stops.
- 27I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 28Creating a label with OpenOffice (Linux®)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31When I print many continuous labels, part of the label data is printed twice.
- 32How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 33Printing is not possible. (P-touch Editor 5.0 for Mac)
- 34How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 36Can I directly operate my printer from a self-developed application software and print a label?
- 37What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 38Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 39How to delete the registry information and files related to the printer driver
- 40How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 41Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 42I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 43I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 44How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 45How to identify your Operating System (OS) for Windows or Mac
- 46The driver downloaded from the website cannot be installed.
- 47How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 49I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 50P-touch Editor crashes when I open it on my Mac.