FAQs & Troubleshooting
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366 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Curled or wavy
- 4What is Brother iPrint&Scan?
- 5How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Can I print from or scan to Android™ Smartphone?
- 8Jam Inside
- 9Replace Toner
- 10Turn the Toner Save mode on or off
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Fuser Error or Self-Diagnostic
- 13Page skewed
- 14Pre-Required Procedures (Linux)
- 15Scan from the Brother iPrint&Scan application using Windows Phone.
- 16When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 17Out of Memory
- 18Toner specks
- 19I cannot print using my Brother machine on a wireless network (Windows)
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 23Size Error
- 24Envelope creases
- 25Wrinkles or creases
- 26Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 27Can I use voice mail on the same line as my Brother machine?
- 28White spots or black spots at 3.7 in. (94 mm) intervals
- 29Document Jam
- 30Jam Duplex
- 31Replace Drum
- 32Hollow print
- 33Black lines down the page
- 34Use the Universal Printer Driver for PCL
- 35Printing/ Scanning with a mobile device
- 36I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 40The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 41Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 42I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 45Duplex (two-sided) scan
- 46Change the printer driver settings (Windows/macOS)
- 47Replace PF Kit xx
- 48Replace Laser
- 49The printer status is Offline or Paused.
- 50What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?