FAQs & Troubleshooting
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345 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6What is Brother iPrint&Scan?
- 7Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 8Can I print from or scan to Android™ Smartphone?
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 11A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 12When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 13Jam Rear
- 14Replace Fuser
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 17Wrinkles or creases
- 18Replace Drum
- 19Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 20Replace Laser
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22What driver package format is supported by my Linux distribution?
- 23When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 24Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 25Jam MP Tray
- 26Can I print from DOS applications?
- 27What is the recommended paper?
- 28When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 29What kind of paper can I use?
- 30Curled or wavy
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32Pre-Required Procedures (Linux)
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 35Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 36Jam Tray 1 / Jam Tray 2
- 37Turn the Toner Save mode on or off
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 40I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 41I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 42Install extra memory
- 43I'm using Macintosh. What is the PreScan option used for?
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45Protect your Brother machine against unauthorised access over the network
- 46Delete print jobs from the print queue.
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?