FAQs & Troubleshooting
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174 Results
- 1I got an error while installing the printer driver. (Linux®)
- 2Where can I download the latest P-touch Editor for Mac?
- 3I cannot install the printer driver.
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5How to uninstall the printer driver and software
- 6I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7The power button does not light up.
- 8When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11(Video) Small characters or thin lines are printed faintly.
- 12I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 13What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 14The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 15How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 16How do I install/change the label roll?
- 17Can I set a different media width when using an OpenOffice template? (Linux®)
- 18How to install Brother software on a computer not connected to the Internet
- 19How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 21Can I directly operate my printer from a self-developed application software and print a label?
- 22I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 23The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 24Printing is not possible. (P-touch Editor 5.0 for Mac)
- 25How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 26Installing the LPR driver and CUPS wrapper driver (Linux®)
- 27Some of the print options in OpenOffice do not work. (Linux®)
- 28How to open the Devices and Printers window
- 29"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 30I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 31I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 32The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 33Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 34Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 35How to identify your Operating System (OS) for Windows or Mac
- 36When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 37My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 38How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 39What is the Label List? (P-touch Editor 5.x for Windows)
- 40How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 41How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 42How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 43My printer will not print from the P-touch Address Book software.
- 44The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 45When I print a long label or many labels continuously, printing suddenly stops.
- 46How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 47How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 48What are the cleaning sheets for? When do I use them?
- 49How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50P-touch Editor crashes when I open it on my Mac.