FAQs & Troubleshooting
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172 Results
- 1How do I transfer label or slip templates?
- 2Where can I download the latest P-touch Editor for Mac?
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How do I install/change the DK roll?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 12How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 13How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 14How to open the Devices and Printers window
- 15My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 16How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 17Printing is not possible. (P-touch Editor5.3 for Mac)
- 18The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 19I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 20How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 21Where can I find my Brother printer's serial number?
- 22The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 23How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 24When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 25How do I reset network setting?
- 26(Video) Small characters or thin lines are printed faintly.
- 27I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 28I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 29P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 30What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 31How do I transfer label templates with P-touch Transfer Express?
- 32How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 35The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 36How do I uninstall the printer driver?
- 37The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 38I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 39How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 40Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 41How to identify the printer's firmware version
- 42How to delete the registry information and files related to the printer driver
- 43How do I clean my QL machine?
- 44How to identify your Operating System (OS) for Windows or Mac
- 45Printing is not possible. (USB connection)
- 46P-touch Editor crashes when I open it on my Mac.
- 47The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 48How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 49How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 50How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)