FAQs & Troubleshooting
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239 Results
- 51I cannot print using my Brother machine on a wireless network (Mac)
- 52Connect your Brother machine to your mobile device via a wireless router or access point.
- 53Protect your Brother machine against unauthorised access over the network
- 54Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 55Where is the USB port on the machine?
- 56I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 57Add your Brother machine with AirPrint (macOS)
- 58I cannot install Brother drivers on Debian 10 or later (Linux)
- 59The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 60Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 61I cannot make borderless prints.
- 62What is AirPrint?
- 63Ink Absorber Full
- 64Low Temperature
- 65Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 66Use voice mail on the same line as my Brother machine.
- 67Confirm that a FAX I sent was received correctly.
- 68What is the recommended paper?
- 69Configure and use PC-FAX (CUPS) (Linux)
- 70How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 71Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 72Wrong Ink Color
- 73Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 74Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 75Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 76Loading paper in the manual feed slot.
- 77Wrong Tray Setting or Wrong Tray Settings
- 78Unable to Print 3X
- 79The edge of glossy paper is smudged.
- 80Change the printer driver settings (Windows/macOS)
- 81Forward a fax to another fax machine when my machine has a mechanical problem.
- 82What is Distinctive Ring and how do I program it?
- 83What driver package format is supported by my Linux distribution?
- 84Windows 10 Support Information
- 85Verify if the Brother machine has a dial tone.
- 86Cannot print after a Windows 10 update (June 2020)
- 87"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 88The body of a fax cannot be sent when sending a fax with a cover page via AirPrint from my computer. (OS X v10.8)
- 89Paper tray not detected/ Paper tray #2 not detected
- 90Cannot Detect Ink Volume
- 91The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 92Print a web page from iPrint&Scan when using an Android™ mobile device.
- 93Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 94Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 95Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 96Unable to Print 7X
- 97Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 98High Temperature
- 99What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 100I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.