FAQs & Troubleshooting
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321 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Can I print from or scan to Android™ Smartphone?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Print on plain paper or bond paper from the Manual feed slot
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8White lines, bands or ribbing across the page
- 9What is Brother iPrint&Scan?
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12Scan and save a document in PDF format (Scan to File)
- 13Wrinkle
- 14Jam Rear
- 15Adjust color settings by using the custom setting in the printer driver
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17The color of your printouts is not what you expected
- 18Curled or wavy
- 19A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 20Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 21Colors are light or unclear on the whole page
- 22Can I use AirPrint with my Brother machine?
- 23What driver package format is supported by my Linux distribution?
- 24Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 27Delete print jobs from the print queue.
- 28Jam Tray
- 29What can happen if the wrong paper is used in your machine.
- 30Scan from the Brother iPrint&Scan application using Windows Phone.
- 31Configure and use the Scan to Network feature
- 32Configure a cover page for PC-FAX.
- 33The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 34Can I use voice mail on the same line as my Brother machine?
- 35Poor fixing
- 36When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 37Jam Inside
- 38Delete the faxes stored in my Brother machine's memory.
- 39Scan multiple pages into one file instead of each scan being saved as a separate file.
- 40Document Jam
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42Reset the network settings to the factory default (video instructions available)
- 43What is the recommended paper?
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46The printer status is Offline or Paused.
- 47Colored lines across the page
- 48Turn the Toner Save mode on or off
- 49Colored streaks or bands down the page
- 50All one color