FAQs & Troubleshooting
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330 Results
- 1Duplex Copy (1-sided to 2-sided)
- 2Wrinkles or creases
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 6What is the BRAdmin Professional software used for?
- 7Install PaperPort™ 12SE / 14SE onto Windows 10.
- 8I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
- 9Scan and save a document in PDF format (Scan to File)
- 10Can I use voice mail on the same line as my Brother machine?
- 11Line across the page
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 14What driver package format is supported by my Linux distribution?
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16How to identify your Operating System (OS).
- 17White lines across the page
- 18Gray background
- 19Ghost
- 20Hollow print
- 21What is Brother iPrint&Scan?
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23Change the printer driver settings (Windows/macOS)
- 24Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 25Select automatic 2-sided(duplex) or booklet print using my Windows computer.
- 26How do I clear the message "Jam Duplex" from the LCD?
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 30Remotely access my Brother machine to forward my faxes to another machine.
- 31How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 32Is my Brother machine compatible with Windows Vista?
- 33Store numbers on my Brother machine for easy dialing.
- 34White spots or black spots at 3.7 in. (94 mm) intervals
- 35How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 36All black
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38Can I use AirPrint with my Brother machine?
- 39I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 40The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 41I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 42How do I make my copied images look sharper and more vivid?
- 43How do I make my copied images lighter or darker?
- 44I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 45The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 46When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 47How do I clear paper jams inside the drum unit and toner cartridge assembly?
- 48Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)