FAQs & Troubleshooting
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245 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2Glossy Paper does not feed correctly. What can I do?
- 3How do I clear the message "PAPER JAM" from the display?
- 4What driver package format is supported by my Linux distribution?
- 5Pre-Required Procedures (Linux)
- 6ControlCenter3 displays a blank screen at startup (Windows)
- 7I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8Can I print from or scan to Android™ Smartphone?
- 9I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 10Install the built-in drivers (For Windows 8 and Windows 10)
- 11Change the printer driver settings (Windows/macOS)
- 12All print jobs are aborted and nothing is printed. (Linux)
- 13Delete print jobs from the print queue.
- 14The printer status is Offline or Paused.
- 15How do I clear Machine Error 46?
- 16Scan and save a document in PDF format (Scan to File)
- 17Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
- 18When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 19I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 20I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
- 21I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 22Configure the Scan to Email Feature (Linux)
- 23Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 24Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 25Change the user interface of ControlCenter3
- 26Large characters are printed incorrectly. (Linux)
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 29The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 30The edge of glossy paper is smudged.
- 31How long will my Brother machine store received faxes in memory when it is out of paper or one of its ink cartridges needs to be replaced?
- 32Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 33How do I clear the message "No Paper Fed" from the display?
- 34My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?
- 35When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 36Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 37Why doesn't the machine answer when receiving a call?
- 38When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 39The LCD displays an error code (number). What does it mean?
- 40When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 41What is MFL-Pro Suite Software?
- 42Configure and use PC-FAX (CUPS) (Linux)
- 43Paper size settings are unavailable when I print from OpenOffice (Linux)
- 44Print command (LPR) (Linux)
- 45I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 46How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48Send a fax using PC-FAX with LPD/LPRng (Linux)
- 49Uninstall printer drivers (Linux)
- 50Can I print from and scan to iPhone, iPod touch and iPad?