FAQs & Troubleshooting
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201 Results
- 1The Status LED lamp on the printer is flashing in red.
- 2What iOS mobile application can I use?
- 3Printing is not possible. (USB connection)
- 4How do I install the software from the CD-ROM? (for Mac)
- 5How do I transfer label or slip templates?
- 6What Android™ mobile application can I use?
- 7Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 8What is the default User ID and Password for BRAdmin Light or Professional?
- 9How do I install the software from the CD-ROM? (for Windows)
- 10Which interface cable can I use?
- 11How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 12Where can I download the latest P-touch Editor for Mac?
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 15How do I uninstall the printer driver?
- 16I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 17I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 18I am getting the message Error 1603: Fatal Error During Installation. What should I do?
- 19Where can I find my Brother printer's serial number?
- 20How to open the Devices and Printers window
- 21I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 22Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 23How to delete the registry information and files related to the printer driver
- 24How can I reset the printer/delete the data transferred from PC?
- 25While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 26How do I install/change the label roll?
- 27Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 28I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 29Installing the LPR driver and CUPS wrapper driver (Linux®)
- 30Adding a custom media size for continuous tape / roll (Linux®)
- 31Can I set a different media width when using an OpenOffice template? (Linux®)
- 32Can I directly operate my printer from a self-developed application software and print a label?
- 33How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 34The printer does not print.
- 35When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 36I cannot print from the client computer to the printer on the print server. (Linux®)
- 37P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 38How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 39Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 40Can I use the app with my iPad? (iPrint&Label)
- 41How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 42Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 43The paper settings specified from the server computer are not reflected on the client computer.
- 44How do I transfer label templates with P-touch Transfer Express?
- 45How do I reset network setting?
- 46Printing is not possible. (P-touch Editor5.3 for Mac)
- 47Uninstalling the printer drivers (Linux®)
- 48The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 49How can I create a barcode label? (iPrint&Label)
- 50Can I change the barcode protocol inside the templates? (iPrint&Label)