FAQs & Troubleshooting
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184 Results
- 1How do I replace the fuser unit?
- 2What are the difference between PCL Driver and BR-Script driver?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4What is Windows ICM profiles?
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6Change the printer driver settings (Windows/macOS)
- 7I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 8Delete print jobs from the print queue.
- 9What kind of envelopes should I avoid?
- 10I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 11Can I use non-Brother or third party supplies with the Brother machine?
- 12How do I print on envelopes?
- 13Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14Change color mode from a Windows® PC
- 15How do I change the color mode from a Windows PC?
- 16How to use the Network Printer Driver Wizard Software
- 17Selecting the best possible print quality from a Windows® PC
- 18How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 19I cannot print from Mac OS X.
- 20What is the life of the consumables?
- 21Windows 10 Support Information
- 22Printing on transparancies from a Windows® computer
- 23What is the 120K kit and what should I do if I see a message telling me to replace it?
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 26How to identify your Operating System (OS).
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 29The paper is skewed when it's printed.
- 30I want to recalibrate the colors on my printer, how do I do this?
- 31Feartures in the BR-Script 3 driver (For Windows Users)
- 32How do I clean the printer to improve the print quality and reduce the risk of paper jams?
- 33How do I replace the Fuser Cleaner?
- 34How do I replace the Drum Cleaner?
- 35What is the Optional Hard Disk Drive (HD-6G/HD-EX) used for and how do I install it?
- 36How do I replace the transfer roller?
- 37The printer prints unexpectedly or it prints incorrect characters.
- 38I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 39Printouts have wrinkles or creases.
- 40"JAM E1/E2" error appears on the LCD. What should I do? (For users who installed the DX-3400 DUPLEX UNIT)
- 41What is the BRAdmin Professional software used for?
- 42What is the difference between the toner cartridge and the drum unit?
- 43Printing on transparancies using the BR-Script driver from a Macintosh® computer
- 44Printing Watermarks from a Windows PC
- 45Lines appears across the page.
- 46What driver package format is supported by my Linux distribution?
- 47When I print images, the quality is not good (Linux)
- 48I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 49I want to print using CUPS while keeping SELinux enabled. (Linux)
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.