FAQs & Troubleshooting
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143 Results
- 1REPLACE TONER
- 2JAM INSIDE
- 3REPLACE DRUM
- 4FRONT COVER OPEN or FUSER COVER OPEN
- 5I cannot print from my computer via USB.
- 6JAM TRAY 1
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8DRUM ERROR
- 9Clear paper jams.
- 10CARTRIDGE ERROR
- 11MANUAL FEED
- 12MEMORY FULL
- 13How to identify your Operating System (OS).
- 14JAM REAR
- 15Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 16"Offline" appears on the Status Monitor.
- 17PRINT OVERRUN
- 18What is the recommended paper?
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20Clean the Drum Unit.
- 21NO PAPER T1
- 22The printer prints unexpectedly or it prints garbage data.
- 23Curl or wavy
- 24What is the printable area per page?
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 27FUSER ERROR
- 28TONER ENDED
- 29SIZE ERROR DX
- 30What kind of paper can I use?
- 31Envelope creases
- 32Print on labels and envelopes from the manual feed slot.
- 33Page skewed
- 34I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 35Open the Control Panel (For Windows)
- 36Cooling Down (COOLING DOWN)
- 37How do I print a Test page?
- 38Can I buy any MICR toner?
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40Can I use AirPrint with my Brother machine?
- 41Change the printer driver settings (Windows/macOS)
- 42DRUM STOP
- 43NO TONER
- 44The printer status is Offline or Paused.
- 45Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47Can I print from DOS applications? What printer driver emulation can be used?
- 48When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 49Black lines down the page
- 50Paper size settings are unavailable when I print from OpenOffice (Linux)