Delete print jobs from the print queue.

I cannot print from my computer via USB.

"Offline" appears on the Status Monitor.

Change the printer driver settings (Windows/macOS)

The printer status is Offline or Paused.

Open the Status Monitor

Install the built-in drivers (For Windows 8 and Windows 10)

Can I use non-Brother or third party supplies with the Brother machine?

How to identify your Operating System (OS).

I am experiencing problems sending a fax, what can I do?

Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.

Uninstall the drivers. (Mac OS X 10.2 - 10.4)

Send a fax using PC-FAX with LPD/LPRng (Linux)

Configure and use PC-FAX (CUPS) (Linux)

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

Uninstall the drivers. (Mac OS X 10.5)

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

I cannot install the driver when using the Driver Install Tool. (Linux)

Replace the drum unit.

Open the Control Panel (For Windows)

Uninstall the drivers (Windows)

ControlCenter3 displays a blank screen at startup (Windows)

Cannot print after a Windows 10 update (June 2020)

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Windows 10 Support Information

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

Delete the faxes stored in my Brother machine's memory.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

Windows 7 Support Information

What is the difference between the toner cartridge and the drum unit?

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

Can I print from or scan to Android™ Smartphone?

Can I print from and scan to iPhone, iPod touch and iPad?

Is my Brother machine compatible with third party print servers?

Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

What can happen if the wrong paper is used in your machine.

Where can I get the drivers and utilities that work with Mac OS X 10.6?

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

Change the quality of the faxes I send (Fax Resolution).

Set the Brother machine to prevent public access to certain features.

How can I prevent public users from changing the settings of my Brother machine?

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

Why doesn't my Brother machine have a dial tone?

How can I improve poor print quality ?