FAQs & Troubleshooting
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291 Results
- 1How do I load paper?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Can I use AirPrint with my Brother machine?
- 4What driver package format is supported by my Linux distribution?
- 5Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 6I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8I cannot print using my Brother machine on a wireless network (Mac)
- 9Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 10Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Configure and use the Scan Key Tool (Linux)
- 13How to identify your Operating System (OS).
- 14Discover the MAC address of the Brother network card
- 15The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 16Scan and save a document in PDF format (Scan to File)
- 17I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 18Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 19Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 20I cannot remove red-eye.
- 21What is the BRAdmin Professional software used for?
- 22I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 23I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 24I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 25The downloaded driver's name is different from my machine's name. (Linux)
- 26Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 27The driver installation finished successfully but I cannot print. (Linux)
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29Print command (LPR) (Linux)
- 30I want to print using CUPS while keeping SELinux enabled. (Linux)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32I cannot make borderless prints.
- 33Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 34I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 35Scan multiple pages into one file instead of each scan being saved as a separate file.
- 36Can I print a report that will show all of my Speed Dial and Group numbers?
- 37Can I set my Brother machine to forward the faxes I receive to another location?
- 38Is my Brother machine compatible with Windows Vista?
- 39I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 40I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 41I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 42The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 43My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 44How do I know the current network configuration?
- 45I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 46Configure the Scan to Email Feature (Linux)
- 47When I print images, the quality is not good (Linux)
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49Large characters are printed incorrectly. (Linux)
- 50I cannot scan when using SELinux (Security-Enhanced Linux)