FAQs & Troubleshooting
Popular |
281 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Load paper in the paper tray
- 5Scan and save a document in PDF format (Scan to File)
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Wireless setup is requesting a WPS PIN to complete the setup
- 8Paper Jam
- 9What is Brother iPrint&Scan?
- 10Print using only the black ink cartridge when the Color cartridges have run out.
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12Replace Ink
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14I cannot print using my Brother machine on a wireless network (Windows)
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16The printer status is Offline or Paused.
- 17I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 18Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23I cannot remove red-eye.
- 24"Offline" appears on the Status Monitor.
- 25Set up your Brother machine on a wireless network.
- 26How to identify your Operating System (OS).
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28One or more of my colors are not printing (blank). What can I do?
- 29When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 30How do I know which receive mode to select?
- 31Can I print from or scan to Android™ Smartphone?
- 32Ink Low
- 33What is Infrastructure mode?
- 34A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 35Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 36Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 37Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 38Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 39I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 40When I print, the pages are smudged with ink. What should I do?
- 41I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 42When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 43How do I load envelopes into my machine?
- 44How do I factory reset the network settings?
- 45Protect your Brother machine against unauthorised access over the network
- 46Delete print jobs from the print queue.
- 47Change the printer driver settings (Windows/macOS)
- 48No Paper Fed
- 49Why doesn't the machine answer when receiving a call?
- 50The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)