FAQs & Troubleshooting
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274 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How can I improve poor print quality?
- 3One or more of my colors are not printing (blank). What can I do?
- 4Scan and save a document in PDF format (Scan to File)
- 5I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 6How do I make a copy on my Brother machine?
- 7Can I print from or scan to Android™ Smartphone?
- 8Scan multiple pages into one file instead of each scan being saved as a separate file.
- 9Install the built-in drivers (For Windows 8 and Windows 10)
- 10Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11I am having issues with the paper feed. What can I do?
- 12What driver package format is supported by my Linux distribution?
- 13Pre-Required Procedures (Linux)
- 14I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 15When I print, the pages are smudged with ink. What should I do?
- 16Can I reduce the size of a received fax on this machine?
- 17Can I still receive faxes or calls when the machine is switched off?
- 18Cannot print after a Windows 10 update (June 2020)
- 19ControlCenter3 displays a blank screen at startup (Windows)
- 20How to identify your Operating System (OS).
- 21I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 22How do I clear Machine Error 46?
- 23Can I print using only the black ink cartridge when the Color cartridges have run out?
- 24Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 25Which E-mail packages are compatible with ControlCenter3?
- 26I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 27I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 28I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31Scan an image and insert it in a Windows XP application
- 32Delete print jobs from the print queue.
- 33The edge of glossy paper is smudged.
- 34Change the printer driver settings (Windows/macOS)
- 35I'm using MagicJack and am having problems sending or receiving faxes.
- 36How many times will my Brother machine automatically redial a busy number?
- 37The printer status is Offline or Paused.
- 38Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 39When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 40Clear the paper jam or printer jam.
- 41Why doesn't the machine answer when receiving a call?
- 42I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 43Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 44Large characters are printed incorrectly. (Linux)
- 45I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 46I cannot scan when using SELinux (Security-Enhanced Linux)
- 47Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 48Uninstall the drivers. (Mac OS X 10.5)
- 49When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 50I cannot receive a color fax. Why?