FAQs & Troubleshooting
Popular |
192 Results
- 1What is the default User ID and Password for BRAdmin Light or Professional?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3The Status LED lamp on the printer is flashing in red.
- 4Printing is not possible. (USB connection)
- 5What iOS mobile application can I use?
- 6How do I transfer label or slip templates?
- 7Which interface cable can I use?
- 8How to identify the printer's firmware version
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 11I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 12Where can I download the latest P-touch Editor for Mac?
- 13What Android™ mobile application can I use?
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 16My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 17How do I reset network setting?
- 18Printing is not possible. (P-touch Editor5.3 for Mac)
- 19The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 20How do I install the software from the CD-ROM? (for Mac)
- 21How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 22How to identify your Operating System (OS) for Windows or Mac
- 23The printer does not print.
- 24How do I transfer label templates with P-touch Transfer Express?
- 25I am getting the message Error 1603: Fatal Error During Installation. What should I do?
- 26P-touch Editor crashes when I open it on my Mac.
- 27I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 28Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 29(Video) Small characters or thin lines are printed faintly.
- 30The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 31I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 32PostScript data cannot be printed or is printed in the text format. (Linux®)
- 33Some of the print options in OpenOffice do not work. (Linux®)
- 34Small characters or thin lines are printed faintly.
- 35How to share your printer in Windows 7 in a network-shared environment.
- 36I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 37Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 38How to delete the registry information and files related to the printer driver
- 39How can I install the printer driver only? (for Windows)
- 40Why is the Status LED on the machine ORANGE?
- 41The print is horizontally compressed and not shaped correctly.
- 42The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 43How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 44How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 45Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 48I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 49How to open the Devices and Printers window
- 50How can I make vertical labels? (P-touch Editor 5.1 for Mac)