FAQs & Troubleshooting
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198 Results
- 1Label Creation Outline
- 2How do I create name badges by joining "First Name" and "Last Name" fields together?
- 3Where can I download the latest P-touch Editor for Mac?
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 6How do I uninstall the printer driver?
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9Where can I find my Brother printer's serial number?
- 10When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12Small characters or thin lines are printed faintly.
- 13The driver downloaded from the website cannot be installed.
- 14Can I set a different media width when using an OpenOffice template? (Linux®)
- 15The paper settings specified from the server computer are not reflected on the client computer.
- 16How do I install/change the label roll?
- 17How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 18I cannot discover the product with the configuration utility.
- 19I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 20When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 21My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 24When I try to print a label, it comes out blank. (for Mac)
- 25The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 26What are the cleaning sheets for? When do I use them?
- 27I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 28I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 29How to delete the registry information and files related to the printer driver
- 30How to identify your Operating System (OS) for Windows or Mac
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Suddenly my print server stopped printing.
- 33How to open the Devices and Printers window
- 34How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 35What is the P-touch Address Book and how can I use it?
- 36How do I replace the cutter blade?
- 37Labels are jammed in the cutter or are not ejected correctly after printing.
- 38How to use the DK Round Paper Label Roll or the 10/11"(23mm) ×10/11"(23mm) Paper Label Roll
- 39The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 40The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 41I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 42When I try to use the database function, an application error occurs.
- 43How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 44Labels are jammed in the machine or are not ejected correctly after printing.
- 45Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 46How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 47Printing is not possible. (USB connection)
- 48I have an occasional printing problem.
- 49The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 50How to create a barcode from two data fields (P-touch Editor 5.x for Windows)