FAQs & Troubleshooting
Popular |
142 Results
- 1The printer status is Offline or Paused.
- 2How do I factory reset the print server?
- 3How do I change the print server password?
- 4I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6What driver package format is supported by my Linux distribution?
- 7The paper is skewed when it's printed.
- 8"JAM REAR" error appears on the LCD. What should I do?
- 9What is UPnP and SSDP?
- 10What are the expected yields of the consumables?
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13How to identify your Operating System (OS).
- 14"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 15"JAM MP TRAY" error appears on the LCD. What should I do?
- 16What kind of memory can I use?
- 17Printouts have a curl or wave.
- 18How can I activate/deactivate the Toner Save Mode?
- 19What is the Network Shared printing?
- 20I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 21Delete print jobs from the print queue.
- 22Install the built-in drivers (For Windows 8 and Windows 10)
- 23I cannot print from my computer via USB.
- 24I cannot print from my computer via network. (For Macintosh)
- 25What kind of paper can I use?
- 26"JAM DUPLEX" error appears on the LCD.
- 27Can I print from DOS applications?
- 28What can happen if the wrong paper is used in your machine.
- 29Change the language displayed on my Brother machine's LCD.
- 30How do I install the Optional Tray Unit? - For USA and Canada
- 31What is the recommended paper?
- 32Uninstall the printer drivers (For Windows)
- 33How can I print envelopes?
- 34I cannot install the driver when using the Driver Install Tool. (Linux)
- 35I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 36To install the printer driver easily using a tool. (Linux)
- 37I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 38The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 39Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 40Uninstall the drivers. (Mac OS X 10.5)
- 41The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 42When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 43How do I lock the control panel settings?
- 44The printer has power problems. What should I do?
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46Cannot print after a Windows 10 update (June 2020)
- 47Paper size settings are unavailable when I print from OpenOffice (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49Open the Control Panel (For Windows)
- 50I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.