FAQs & Troubleshooting
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227 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3Replace Drum
- 4What is the printable area per page?
- 5Replace Toner
- 6Replace Belt
- 7Change the printer driver settings (Windows/macOS)
- 8Turn the Toner Save Mode on or off.
- 9Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 10Load paper in the paper tray
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 13Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 14Check the Node Name of the Brother machine
- 15Jam Duplex
- 16Print the Network Configuration List
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19What is Brother iPrint&Scan?
- 20Clean the corona wire
- 21Reset the network settings to the factory default
- 22I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24Replace PF Kit xx
- 25I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 26Set up your Brother machine on a wireless network.
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 29Jam Inside
- 30I cannot print using my Brother machine on a wireless network (Windows)
- 31The printer status is Offline or Paused.
- 32Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 33Jam Rear
- 34Cartridge Error
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37Replace Laser
- 38Drum Error (Drum!)
- 39Replace WT Box
- 40Can I print from DOS applications?
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 44Toner Low
- 45What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 46I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Carry out calibration to improve the color density
- 49The color of your printouts is not what you expected
- 50What is the recommended paper?