FAQs & Troubleshooting
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184 Results
- 1How do I replace the fuser unit?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3What are the difference between PCL Driver and BR-Script driver?
- 4Change color mode from a Windows® PC
- 5How to use the Network Printer Driver Wizard Software
- 6My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10I want to recalibrate the colors on my printer, how do I do this?
- 11Can I print from or scan to Android™ Smartphone?
- 12The printer status is Offline or Paused.
- 13What is Windows ICM profiles?
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15"JAM E1/E2" error appears on the LCD. What should I do? (For users who installed the DX-3400 DUPLEX UNIT)
- 16What is the Optional LT-34CL used for and how do I install it?
- 17I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 18I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 19How to use the Driver Deployment Wizard software
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21How to identify your Operating System (OS).
- 22What kind of envelopes should I avoid?
- 23How do I replace the transfer roller?
- 24What can happen if the wrong paper is used in your machine.
- 25How do I install additional memory?
- 26Install the built-in drivers (For Windows 8 and Windows 10)
- 27Change the printer driver settings (Windows/macOS)
- 28Functions supported in the Windows 7 built-in drivers
- 29"JAM C" error appears on the LCD. What should I do?
- 30"JAM A1" / "JAM A2" / "JAM A3" error appears on the LCD. What should I do?
- 31What is the optional Compact Flash Card used for and how do I install it?
- 32What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 33What is the life of the consumables?
- 34I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36Cannot print after a Windows 10 update (June 2020)
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38Delete print jobs from the print queue.
- 39Can I print from and scan to iPhone, iPod touch and iPad?
- 40I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 41Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 42How do I change the color mode from a Windows PC?
- 43How do I replace the Oil Bottle?
- 44What kind of paper should I avoid?
- 45What is the Optional Hard Disk Drive (HD-6G/HD-EX) used for and how do I install it?
- 46The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 47I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 48What kind of memory can I use?
- 49"JAM D" or "JAM E2" error appears on the LCD. What should I do?
- 50"JAM B" error appears on the LCD. What should I do?