FAQs & Troubleshooting
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157 Results
- 1How can I change the IP address?
- 2What is the BROWNIE software?
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4How do I monitor the status of the printer?
- 5Install the built-in drivers (For Windows 8 and Windows 10)
- 6What kind of envelopes should I avoid?
- 7Does NC-2200w work with Windows Vista?
- 8How do I perform a factory reset?
- 9The machine does not print anything.
- 10What driver package format is supported by my Linux distribution?
- 11How to identify your Operating System (OS).
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 14Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 15How do I install additional memory?
- 16What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 17My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 18The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 19Can I print from or scan to Android™ Smartphone?
- 20Change the printer driver settings (Windows/macOS)
- 21Functions supported in the Windows 7 built-in drivers
- 22The paper is skewed when it's printed.
- 23What kind of USB cable should I use?
- 24Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 25Printouts have a curl or wave.
- 26Paper Feed Problems
- 27Replace the drum unit.
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Cannot print after a Windows 10 update (June 2020)
- 30Paper size settings are unavailable when I print from OpenOffice (Linux)
- 31I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 32The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 33Delete print jobs from the print queue.
- 34I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 37Why are the alarm and data lights blinking?
- 38How can I change the IP address using the ARP and PING commands?
- 39What is a "Generic PCL Driver"?
- 40Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 41What kind of paper can I use?
- 42I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 43When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 44I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46What do the LED indications mean?
- 47The printed letters are slanted, positioned incorrectly.
- 48I cannot install the driver when using the Driver Install Tool. (Linux)
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)