FAQs & Troubleshooting
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109 Results
- 1How do I type symbols?
- 2I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4How do I uninstall the printer driver?
- 5I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7Printing is not possible. (USB connection)
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9How to identify your Operating System (OS) for Windows or Mac
- 10How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 11The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 12When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 13Can I change the text settings line by line?
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 16How do I initialize and clear the P-touch to factory default settings?
- 17How to delete the registry information and files related to the printer driver
- 18My label is not cut automatically after printed.
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20How do I transfer label templates with P-touch Transfer Express?
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22P-touch Editor crashes when I open it on my Mac.
- 23How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 24How can I print without displaying the print monitor screen?
- 25What type of fonts can I use?
- 26How do I change the Language setting of the machine?
- 27Why doesn't my machine turn on when the Power key is pressed?
- 28The driver downloaded from the website cannot be installed.
- 29The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 30How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 32The fabric tape became detached after washing.
- 33How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 34When I press the print key, the power turns off.
- 35How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36Can my printer use TZ/TZe tapes?
- 37How to open the Devices and Printers window
- 38How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 39How do I clear the current format settings and/or the text on the display?
- 40How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 41When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 44Share your printer in Windows 7 in a network-shared environment.
- 45Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 46Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 47What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 48How do I print vertical text? (P-touch Editor 5.x for Windows)
- 49How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 50How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)