FAQs & Troubleshooting
Popular |
296 Results
- 51I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 52When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 53When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 54What kind of Media Adapter can I use?
- 55Can I confirm that the FAX was sent correctly?
- 56How do I factory reset the print server?
- 57I'm using Macintosh®. What are the settings in the Scanner window used for?
- 58Images of the thumbnail page from the media (memory) card won't print.
- 59How do I know the current network configuration?
- 60When I print images, the quality is not good (Linux)
- 61I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 62Uninstall the drivers. (Mac OS X 10.5)
- 63Pre-Required Procedures (Linux)
- 64I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 65I cannot print using my Brother machine on a wireless network (Windows)
- 66I cannot save a file downloaded from the Brother support website (For Windows)
- 67Download a file from the "Downloads" section and save it to Windows 8 computer.
- 68Open the Control Panel (For Windows)
- 69The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 70The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 71Discover the MAC address of the Brother network card
- 72Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 73Can I print from or scan to Android™ Smartphone?
- 74Change the printer driver settings (Windows/macOS)
- 75When I scan a document using ControlCenter, the scanned file size is too big.
- 76The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 77I can print but cannot scan via network. (For Windows)
- 78I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 79I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 80Which E-mail packages are compatible with ControlCenter3?
- 81I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 82Where is the USB port on the machine? I can't find it on the back of the unit.
- 83I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 84Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 85I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 86How do I clean the Scanner to improve the copy or fax quality?
- 87What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 88Can I still receive faxes or calls when the machine is switched off?
- 89I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 90I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 91Send a fax using PC-FAX with LPD/LPRng (Linux)
- 92A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 93In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 94The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 95I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 96I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 97Cannot print after a Windows 10 update (June 2020)
- 98My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 99Wireless setup is requesting a WPS PIN to complete the setup
- 100When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)