FAQs & Troubleshooting
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142 Results
- 51Cannot print after a Windows 10 update (June 2020)
- 52The downloaded driver's name is different from my machine's name. (Linux)
- 53The driver installation finished successfully but I cannot print. (Linux)
- 54Print command (LPR) (Linux)
- 55Install the built-in drivers (For Windows 8 and Windows 10)
- 56Can I print from or scan to Android™ Smartphone?
- 57Change the printer driver settings (Windows/macOS)
- 58I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 59I cannot print from my computer via network. (For Windows)
- 60The paper is skewed when it's printed.
- 61When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 62When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 63I cannot use the "Modules Update" button on Web BRAdmin.
- 64Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 65Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 66Printouts have toner specks.
- 67"JAM DUPLEX" error appears on the LCD.
- 68The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 69Printouts have a curl or wave.
- 70Printouts have wrinkles or creases.
- 71Can I use non-Brother or third party supplies with the Brother machine?
- 72How do I factory reset the print server?
- 73The printer has power problems. What should I do?
- 74How do I change the print server password?
- 75Replace the toner cartridge.
- 76How do I clear paper jams?
- 77Output sheets are completely black.
- 78Paper size settings are unavailable when I print from OpenOffice (Linux)
- 79My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 80The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 81I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 82I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 83I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 84I am unable to print from a client PC to a printer on a print server. (Linux)
- 85I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 86When printing with monochrome laser printer, the print position shifts. (Linux)
- 87I want to print using CUPS while keeping SELinux enabled. (Linux)
- 88Uninstall printer drivers (Linux)
- 89Open the Control Panel (For Windows)
- 90I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 91The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 92I cannot print from my computer via network. (For Macintosh)
- 93Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 94I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 95When I select 2 sheets in Excel and try to print in 2-sided(Duplex) mode, I cannot. Why?
- 96Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 97I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 98Black toner marks appear across the page.
- 99Lines appears across the page.
- 100How do I change the length of time the printer will wait until it goes into Power Save mode?