FAQs & Troubleshooting
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218 Results
- 51Verify the Brother machine connected to the Wired Network (For Windows)
- 52Adjust the default preferences of my printer driver (Mac OS X 10.5.8 or greater)
- 53How do I print a Test page?
- 54What is the recommended paper?
- 55SIZE ERROR DX
- 56SERVICE CALL
- 57My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 58Cannot print after a Windows 10 update (June 2020)
- 59What is the printable area per page?
- 60Clean the corona wire of the drum unit.
- 61Install the built-in drivers (For Windows 8 and Windows 10)
- 62Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 63I cannot print from my computer via USB.
- 64What can happen if the wrong paper is used in your machine.
- 65Clean the paper pick-up roller.
- 66Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 67Possible solutions for print quality issues
- 68Important points you need to confirm before configuring your Brother machine for a wireless network.
- 69Print the WLAN report
- 70DUPLEX DISABLED
- 71DRUM END SOON
- 72Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 73I cannot connect my machine to the wireless network (For Macintosh)
- 74Delete print jobs from the print queue.
- 75Discover the MAC address of the Brother network card
- 76PRINT OVERRUN
- 77I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 78My Brother machine cannot be used after the access point/router is replaced or the settings are changed
- 79What is the difference between the toner cartridge and the drum unit?
- 80Print a Printer Settings page.
- 81Check the firmware version.
- 82Black lines down the page
- 83What driver package format is supported by my Linux distribution?
- 84Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 85I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 86CARTRIDGE ERROR
- 87Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 88Print on both sides of the paper (Auto 2-sided/duplex Printing).
- 89My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 90Turn the Toner Save Mode on or off.
- 91Page skewed
- 92Open the Status Monitor
- 93Reprint the last print job. (For Windows users only)
- 94Cooling Down (COOLING DOWN)
- 95Uninstall the Brother Software and Drivers (Windows)
- 96Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 97What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 98Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 99What is Toner Continue Mode?
- 100The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)