FAQs & Troubleshooting
Popular |
252 Results
- 51I cannot print from my computer via USB.
- 52Print on envelopes, labels, or thick paper from the manual feed slot.
- 53Cannot print after a Windows 10 update (June 2020)
- 54Scan from the Brother iPrint&Scan application using Windows Phone.
- 55Duplex Disabled
- 56Wrinkles or creases
- 57Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 58TONER ENDED
- 59I can print but cannot scan via network. (For Windows)
- 60Scan multiple pages into one file instead of each scan being saved as a separate file.
- 61All black
- 62My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 63Curled
- 64The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 65I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 66Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 67Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 68Drum Stop
- 69I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 70Clean the paper pick-up roller.
- 71NO TONER
- 72Clean the drum unit
- 73I can print but cannot scan via network. (For Mac)
- 74Open the "Scanners and Cameras" and Properties.
- 75Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 76Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 77What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 78Size mismatch
- 79Envelope creases
- 80Reset the network settings to the factory default
- 81My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 82I cannot install Brother drivers on Debian 10 or later (Linux)
- 83What is the difference between the toner cartridge and the drum unit?
- 84I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 85Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 86White spots or black spots at 94 mm (3.7 in.) intervals
- 87Toner specks
- 88Clean the scanner to improve the copy or fax quality.
- 89Black toner marks across the page
- 90Lines across the page
- 91Black lines down the page
- 92Combine multiple scanned documents into a single file with PaperPort™
- 93Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 94When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 95I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 96Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 97Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 98The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 99White lines, bands or ribbing across the page
- 100Gray background