FAQs & Troubleshooting
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320 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2What is Brother iPrint&Scan?
- 3When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4When I print, the pages are smudged with ink.
- 5When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 8I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 9Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11Unable to Print 3X
- 12When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 13Install the ink cartridges
- 14(Video) Load photo paper
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16(Video) Load plain Letter/A4 paper
- 17(Video) Connect the telephone line and power cord
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19I cannot make borderless prints.
- 20(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 21After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 22The text and images on my copies and sent faxes are reversed.
- 23Store a Speed Dial number from my Brother machine's Caller ID History.
- 24Wrong Paper
- 25Paper Jam
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27Connect your Brother machine to your mobile device via a wireless router or access point.
- 28Easy Scan to E-mail
- 29Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 30Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 33Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 34Load paper in the paper tray
- 35Install Starter Ink
- 36Scan a document and send it as a fax from the computer using the ControlCenter2 (Mac OS X 10.4 - 10.6)
- 37Change the number of times my Brother machine rings before it answers.
- 38Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 39(Video) Load envelopes
- 40Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 41I still receive the error message "Paper Jam" after I removed the jammed paper.
- 42Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 43Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 44Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 45Scan multiple pages into one file instead of each scan being saved as a separate file.
- 46Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 47Set up a Group for Broadcasting faxes.
- 48Improve poor print quality.
- 49What is the recommended paper?
- 50Firewall port requirements of the Scan Key Tool (Linux)