FAQs & Troubleshooting
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349 Results
- 1When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4Ink Absorber Full
- 5I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 7What driver package format is supported by my Linux distribution?
- 8When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9Load envelopes into my machine
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 12The printer status is Offline or Paused.
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15How do I know which receive mode to select?
- 16Can I print from or scan to Android™ Smartphone?
- 17Store a Speed Dial number from my Brother machine's Caller ID History.
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19Cover is Open
- 20I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 21Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 22Confirm that a FAX I sent was received correctly.
- 23Protect your Brother machine against unauthorised access over the network
- 24Low Temperature
- 25Where can I find the ink cartridges for my new Brother machine?
- 26No Paper Fed
- 27Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 28Improve poor print quality.
- 29When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 30Replace Ink
- 31I cannot install the driver when using the Driver Install Tool. (Linux)
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33What is Brother iPrint&Scan?
- 34Ink Low
- 35When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 36Print using only the black ink cartridge when the Color cartridges have run out.
- 37I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 38Why doesn't the machine answer when receiving a call?
- 39Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 40How do I load paper?
- 41I cannot print from my computer via USB.
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43I get a TS error when trying to print on a wireless network.
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46Connect your Brother machine to your mobile device via a wireless router or access point.
- 47Check the firmware version.
- 48Combine multiple scanned documents into a single file with PaperPort™
- 49I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 50Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?