FAQs & Troubleshooting
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239 Results
- 1Where is the USB port on the machine?
- 2What is Brother iPrint&Scan?
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5Scan a document and save the scanned image to a folder on a local or network hard disk
- 6Load paper in the paper tray
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8(Video) Install the ink cartridges
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10(Video) Load plain Letter/A4 paper
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12Load paper in the paper tray #2
- 13After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 14No Paper Fed
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16Install the ink cartridges
- 17Loading paper in the manual feed slot.
- 18Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 19The edge of glossy paper is smudged.
- 20My Brother machine has no power.
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 22(Video) Connect the telephone line and power cord
- 23A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 24Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26The printer status is Offline or Paused.
- 27Replace Ink
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 30Scan from the Brother iPrint&Scan application using Windows Phone.
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33I still receive the error message "Paper Jam" after I removed the jammed paper.
- 34Can I print from or scan to Android™ Smartphone?
- 35Print using only the black ink cartridge when the Color cartridges have run out.
- 36Cover is Open
- 37Out of Memory
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39What driver package format is supported by my Linux distribution?
- 40I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 41Connect your Brother machine to your mobile device via a wireless router or access point.
- 42How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 43(Video) Load envelopes
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM
- 46Print a web page from iPrint&Scan when using an Android™ mobile device.
- 47Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 48The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 49I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 50Scan a document and e-mail it as an attachment