FAQs & Troubleshooting
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224 Results
- 1Scan and save a document in PDF format (Scan to File)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 4ControlCenter3 displays a blank screen at startup (Windows)
- 5Change the printer driver settings (Windows/macOS)
- 6Can I use voice mail on the same line as my Brother machine?
- 7Windows 10 Support Information
- 8How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 9When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 10I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 11Scan an image and insert it in a Windows XP application
- 12Large characters are printed incorrectly. (Linux)
- 13When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 14I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 15Delete print jobs from the print queue.
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17How do I make my faxed documents lighter or darker? (Fax Contrast)
- 18I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 19Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 20Is my Brother machine compatible with Windows Vista?
- 21Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 22Which E-mail packages are compatible with ControlCenter3?
- 23Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 24When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 25When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 26How do I clean the scanner to improve the copy or fax quality?
- 27Can I confirm that the FAX was sent correctly?
- 28What is MFL-Pro Suite Software?
- 29"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 30Scan a document using "Scanner and Camera Wizard" in Windows XP
- 31Scan a document from a Windows XP application
- 32Command List of brscan. (Linux)
- 33The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 34The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 35The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 36I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 37Cancel a fax that is currently being sent from my Brother machine.
- 38Locate files scanned with ControlCenter3 (For Windows)
- 39Send a PC-FAX
- 40The paper is skewed when it's printed.
- 41Duplex Copy (1-sided to 2-sided)
- 42Scan multiple pages into one file instead of each scan being saved as a separate file.
- 43I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 44Scan a document from the Windows Vista Photo Gallery
- 45Scan a document into ScanSoft™ PaperPort™ 11SE
- 46How do I clean the laser scanner window?
- 47The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)