FAQs & Troubleshooting
Popular |
274 Results
- 1I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 2How can I improve poor print quality ?
- 3My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
- 4Scan and save a document in PDF format (Scan to File)
- 5Scan multiple pages into one file instead of each scan being saved as a separate file.
- 6Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 7Protect your Brother machine against unauthorised access over the network
- 8I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 9Which E-mail packages are compatible with ControlCenter3?
- 10How do I factory reset the print server?
- 11I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 12Stop my Brother machine from automatically redialing a busy number.
- 13Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 14I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 15"Paper Jam Inside" error appears on the LCD. What should I do?
- 16When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 17Why doesn't the machine answer when receiving a call?
- 18Replace the drum unit.
- 19When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 20How do I know which receive mode to select?
- 21I am experiencing problems sending a fax, what can I do?
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 24I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 25I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 26I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 27How do I check if the MFC has faxes in its memory when it has a mechanical problem?
- 28How do I check if the MFC has faxes in its memory?
- 29"Paper Jam Rear" error appears on the LCD. What should I do?
- 30When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 31When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 32My FAX/MFC will not Dial. Why?
- 33I'm using Macintosh. What is the PreScan option used for?
- 34How do I know the current network configuration?
- 35How do I know the current network configuration?
- 36I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 37The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 38I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 39Change the quality of the faxes I send (Fax Resolution).
- 40"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 41I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 42My Brother machine misfeeds paper.
- 43Printing on thick paper or transparencies.
- 44What is Distinctive Ring and how do I program it?
- 45Can I confirm that the FAX was sent correctly?
- 46Can I reduce the size of a received fax on this machine?
- 47When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
- 48When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 49Where do I find the complete User's Guide?
- 50What driver package format is supported by my Linux distribution?