FAQs & Troubleshooting
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347 Results
- 1How do I load paper in paper tray#2?
- 2How can I print, fax, copy and scan using A3/Ledger size paper?
- 3When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 6Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 7How to identify your Operating System (OS).
- 8Locate files scanned with ControlCenter3 (For Windows)
- 9When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 10Why doesn't the machine answer when receiving a call?
- 11What driver package format is supported by my Linux distribution?
- 12Pre-Required Procedures (Linux)
- 13How do I know which side up my photo paper should be in the tray?
- 14I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 15When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Wireless setup is requesting a WPS PIN to complete the setup
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 21Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 22The ink cartridges run out very quickly. Is there any reason for that?
- 23I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 24Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 27ControlCenter3 displays a blank screen at startup (Windows)
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 30Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 31Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 32Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 33Locate files scanned with ControlCenter2 (For Macintosh)
- 34The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 35Can I restrict access to certain operations on my Brother machine?
- 36I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 37Can I connect to the Active Directory server using the LDAP feature?
- 38I'm using Windows XP. I cannot scan with the USB cable.
- 39How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
- 40When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 41When I print, the pages are smudged with ink. What should I do?
- 42Where is the USB port on the machine?
- 43Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 44Replace Ink
- 45I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 46Print the Network Configuration List
- 47Open the Control Panel (For Windows)
- 48Do I need a telephone line to send and receive faxes with my Brother machine?
- 49The computer fails to boot during its start-up process.
- 50Make a two-sided copy. (Duplex)