FAQs & Troubleshooting
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186 Results
- 1To install the printer driver easily using a tool. (Linux)
- 2I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 3I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 4Can I still receive faxes or calls when the machine is switched off?
- 5Why can't I print when an ink cartridge is empty?
- 6I cannot scan when using SELinux (Security-Enhanced Linux)
- 7I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 8I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10What driver package format is supported by my Linux distribution?
- 11Pre-Required Procedures (Linux)
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 14When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 15I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 16I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 17I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 18Configure the Scan to Email Feature (Linux)
- 19The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 20I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 21Configure scan settings without administrator privileges (Linux)
- 22Send a fax using PC-FAX with LPD/LPRng (Linux)
- 23Install the built-in drivers (For Windows 8 and Windows 10)
- 24Is there any way to view how much ink is remaining?
- 25How can I clear the "CHECK CARTRIDGE" error message?
- 26I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 27Paper size settings are unavailable when I print from OpenOffice (Linux)
- 28I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 29How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 30When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 31Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 32I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
- 33What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 34Why doesn't the machine answer when receiving a call?
- 35When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 36Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 37Configure and use PC-FAX (CUPS) (Linux)
- 38When I print images, the quality is not good (Linux)
- 39The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 40I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 41I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 42I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 43I installed scan-key-tool, but it does not work. (Linux)
- 44Delete a network scanner entry. (Linux)
- 45Print command (cupswrapper) (Linux)
- 46All print jobs are aborted and nothing is printed. (Linux)
- 47I want to print using CUPS while keeping SELinux enabled. (Linux)
- 48Firewall port requirements of the Scan Key Tool (Linux)
- 49Do I need a telephone line to send and receive faxes with my Brother machine?
- 50I can receive a fax, but cannot receive a telephone call.