FAQs & Troubleshooting
Popular |
270 Results
- 1I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 2How can I improve poor print quality?
- 3Pre-Required Procedures (Linux)
- 4I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 5Can I print using only the black ink cartridge when the Color cartridges have run out?
- 6One or more of my colors are not printing (blank). What can I do?
- 7Can I confirm that the FAX was sent correctly?
- 8Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 9Can I print from or scan to Android™ Smartphone?
- 10Does NC-2200w work with Windows Vista?
- 11I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13Cannot print after a Windows 10 update (June 2020)
- 14Command List of brscan. (Linux)
- 15The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 17How do I clear Machine Error 46?
- 18I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 19Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 20I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 21When I print, the pages are smudged with ink. What should I do?
- 22What is Distinctive Ring and how do I program it?
- 23Can I reduce the size of a received fax on this machine?
- 24Can I still receive faxes or calls when the machine is switched off?
- 25I'm using Macintosh®. What are the settings in the Scanner window used for?
- 26All print jobs are aborted and nothing is printed. (Linux)
- 27Uninstall printer drivers (Linux)
- 28"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 29After I installed Sun JavaVM, some applications will not work correctly.
- 30ControlCenter3 displays a blank screen at startup (Windows)
- 31Windows 10 Support Information
- 32How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 33Delete print jobs from the print queue.
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 36The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 37Change the printer driver settings (Windows/macOS)
- 38How many times will my Brother machine automatically redial a busy number?
- 39I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 40Scan multiple pages into one file instead of each scan being saved as a separate file.
- 41Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 42Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 43Can third party ink be used to refill the ink cartridges?
- 44I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 45I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?
- 46I am having issues with the paper feed. What can I do?
- 47When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 48When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 49Why are my sent faxes always received with a black vertical line down the page?
- 50I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)