FAQs & Troubleshooting
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180 Results
- 1How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How do I transfer label or slip templates?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 7How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 8Where can I download the latest P-touch Editor for Mac?
- 9Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 10I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the QL printer was connected, but the installation does not continue.
- 11I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 16How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 17How do I replace the cutter blade?
- 18Uninstalling the printer drivers (Linux®)
- 19Creating a label with GIMP (Linux®)
- 20The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 21How to delete the registry information and files related to the printer driver
- 22What is the Label List? (P-touch Editor 5.x for Windows)
- 23Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 24I have an occasional printing problem.
- 25Creating a label with OpenOffice (Linux®)
- 26How to open the Devices and Printers window
- 27I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 28The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 29How do I uninstall the printer driver?
- 30How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 31How to identify your Operating System (OS) for Windows or Mac
- 32How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 33How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 34When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 35I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 36How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 37Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 40I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 41How do I transfer label templates with P-touch Transfer Express?
- 42The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 43How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 44How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 45Suddenly my print server stopped printing.
- 46The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 47How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 48How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 49How do I reset the PS-9000 to factory default settings?
- 50I cannot install the printer driver because the installation stops after I connect the printer to my computer.