FAQs & Troubleshooting
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185 Results
- 1Where can I download Brother iPrint&Label? (iPrint&Label)
- 2How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 4Adding a custom media size for continuous tape / roll (Linux®)
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6Poor print quality when printing on narrow labels. (iPrint&Label)
- 7I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 8How do I transfer label or slip templates?
- 9Can I create a label with time&date? (iPrint&Label)
- 10How can I print using Portrait? (iPrint&Label)
- 11How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 12What is the compatible barcode protocol? (iPrint&Label)
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14How do I reset network setting?
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16Where can I download the latest P-touch Editor for Mac?
- 17Can I change the barcode protocol inside the templates? (iPrint&Label)
- 18The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 19What Android™ mobile application can I use?
- 20How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 21Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 22Printing is not possible. (USB connection)
- 23How do I install/change the label roll?
- 24I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 25Creating a label with OpenOffice (Linux®)
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27How can I create a barcode label? (iPrint&Label)
- 28Can I change the barcode settings like barocde size? (iPrint&Label)
- 29How to identify the printer's firmware version
- 30I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 31Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 32Can I directly operate my printer from a self-developed application software and print a label?
- 33The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 34I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 35The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 36How to delete the registry information and files related to the printer driver
- 37I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 38Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 39I cannot print from the client computer to the printer on the print server. (Linux®)
- 40What iOS mobile application can I use?
- 41When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 42P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 43Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 44Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 45When I print many continuous labels, part of the label data is printed twice.
- 46How to identify your Operating System (OS) for Windows or Mac
- 47My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 48How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 49The printer does not print.
- 50How do I transfer templates or other data from the computer to the printer?