FAQs & Troubleshooting
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168 Results
- 1How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 2Where can I download the latest P-touch Editor for Mac?
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 5How do I transfer label or slip templates?
- 6The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 7"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 8I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 9How do I transfer label templates with P-touch Transfer Express?
- 10When I try to print a label, it comes out blank. (for Mac)
- 11P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 14I cannot discover the product with the configuration utility.
- 15The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 16Can multiple P-touch printers be connected to PS-9000?
- 17Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 18How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19How to open the Devices and Printers window
- 20(Video) Small characters or thin lines are printed faintly.
- 21How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23Share your printer in Windows 7 in a network-shared environment.
- 24Printing is not possible. (P-touch Editor5.3 for Mac)
- 25Printing is not possible. (USB connection)
- 26Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 27I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 28I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 29Are there any drivers available for FreeBSD? (Linux®)
- 30Creating a label with GIMP (Linux®)
- 31Small characters or thin lines are printed faintly.
- 32I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 33How do I clean my QL machine?
- 34How to identify your Operating System (OS) for Windows or Mac
- 35How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 36How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 37How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 38A different IP address is assigned every time the product is booted.
- 39P-touch Editor crashes when I open it on my Mac.
- 40I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 41Print free-length labels with the set length (Linux®)
- 42I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 43Installing the LPR driver and CUPS wrapper driver (Linux®)
- 44I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 45How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 46Can I directly operate my printer from a self-developed application software and print a label?
- 47Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 48I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 49The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 50Is data created in other applications compatible with P-touch Editor 5.0 for Mac?