FAQs & Troubleshooting
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179 Results
- 1How do I monitor the status of the printer?
- 2How do I print a network configuration page?
- 3The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 4The paper is skewed when it's printed.
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 7What is the recommended paper?
- 8What is the protocol specification of the NC-4100h Type 2 print server?
- 9"JAM C" error appears on the LCD. What should I do?
- 10I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 11The machine does not print anything.
- 12Cannot print after a Windows 10 update (June 2020)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 14In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 15What is 'Secure Printing' and how do I use it? (for Windows users)
- 16What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 17When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 18What driver package format is supported by my Linux distribution?
- 19What is the Network Shared printing?
- 20I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 21The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 22Can I print from a Citrix / Terminal Server environment?
- 23What is a total paper input capacity of the HL-7000 series printers?
- 24The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 25What kind of paper can I use?
- 26I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 27Can I print from DOS applications?
- 28When trying to print from Mac OS® X the print queue is stopped.
- 29What emulation modes does this printer support?
- 30When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 31How can I change the IP address?
- 32Replace the toner cartridge.
- 33Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36Change the printer driver settings (Windows/macOS)
- 37LOAD LETTER is displayed on the printer LCD. What does it mean?
- 38What is the print speed of the HL-7000 series printers?
- 39I cannot print from Mac OS X.
- 40What is a Print Server?
- 41What kind of barcodes can I print?
- 42I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 43How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 44I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 45I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 46What is the BRAdmin Professional software used for?
- 47Print on both sides of the paper.
- 48The printed letters are slanted, positioned incorrectly.
- 49White spots appear in areas of dense black printing.
- 50Large characters are printed incorrectly. (Linux)