FAQs & Troubleshooting
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228 Results
- 1What is Brother iPrint&Scan?
- 2Replace Drum
- 3Replace Toner
- 4Turn the Toner Save mode on or off
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8The printer status is Offline or Paused.
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 12Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 13Jam Duplex
- 14Jam Rear
- 15Jam Inside
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Add your Brother machine with AirPrint (macOS)
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20Use the Universal Printer Driver for PCL
- 21Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 22The print speed is slow.
- 23Drum Error (Drum!)
- 24Print a Test Page.
- 25Jam Tray 1 or Jam Tray 2
- 26How to identify your Operating System (OS).
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28Cannot print after a Windows 10 update (June 2020)
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 32I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 33What kind of paper can I use?
- 34Curled or wavy
- 35Can I print from DOS applications?
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Print Unable or Print Unable XX
- 40Create or view a XML Paper Specification document
- 41What kind of memory can I use?
- 42Can I use non-Brother or third party supplies with the Brother machine?
- 43What is the recommended paper?
- 44Print on labels and envelopes from the MP tray.
- 45Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 46Can I print from or scan to Android™ Smartphone?
- 47The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 48Replace PF Kit xx
- 49Replace Laser
- 50Jam MP Tray