FAQs & Troubleshooting
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142 Results
- 1How can I activate/deactivate the Toner Save Mode?
- 2Printouts have a curl or wave.
- 3The paper is skewed when it's printed.
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6What can happen if the wrong paper is used in your machine.
- 7How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 8What driver package format is supported by my Linux distribution?
- 9The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 10What kind of paper can I use?
- 11The printed letters are slanted, positioned incorrectly.
- 12I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 13I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 15Delete print jobs from the print queue.
- 16Can I print from DOS applications?
- 17I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 18How to identify your Operating System (OS).
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20What is a "Generic PCL Driver"?
- 21"JAM DUPLEX" error appears on the LCD.
- 22How can I clean the inside of the printer?
- 23Use the "Booklet Printing" feature.
- 24How do I change the print server password?
- 25Can I buy any MICR toner?
- 26I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 27I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 28When printing with monochrome laser printer, the print position shifts. (Linux)
- 29What is the Network Shared printing?
- 30When I select 2 sheets in Excel and try to print in 2-sided(Duplex) mode, I cannot. Why?
- 31When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 32The printer has power problems. What should I do?
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34Cannot print after a Windows 10 update (June 2020)
- 35My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 36I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 37Print command (cupswrapper) (Linux)
- 38I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 39Open the Control Panel (For Windows)
- 40I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 41I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 42The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 43When I print photos from Photo Editor, the printouts are all white. How can I print correctly?
- 44"JAM INSIDE" error appears on the LCD. What should I do?
- 45"JAM MP TRAY" error appears on the LCD. What should I do?
- 46What is UPnP and SSDP?
- 47Printouts have wrinkles or creases.
- 48Lines appears across the page.
- 49White lines appear across the page.
- 50Can I print using the IPP protocol on Windows XP?