FAQs & Troubleshooting
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165 Results
- 1Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 2Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I buy any MICR toner?
- 5Delete print jobs from the print queue.
- 6Can I print from or scan to Android™ Smartphone?
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8What is Brother iPrint&Scan?
- 9Print a web page from iPrint&Scan when using an Android™ mobile device.
- 10Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 12Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 13What kind of paper can I use?
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 16A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 17I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19The paper is skewed when it's printed.
- 20My Brother machine makes repeated clicking noises when I try to print.
- 21Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 22The printer prints unexpectedly or it prints garbage.
- 23What is a "Generic PCL Driver"?
- 24"JAM REAR" error appears on the LCD. What should I do?
- 25How do I install the Optional Tray Unit?
- 26What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 27How can I clean the inside of the printer?
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 33"JAM MP TRAY" error appears on the LCD. What should I do?
- 34What kind of memory can I use?
- 35Can I use non-Brother or third party supplies with the Brother machine?
- 36Can I print from DOS applications?
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38What are the expected yields of the consumables?
- 39What is the printable area per page?
- 40What is the BRAdmin Professional software used for?
- 41Replace the toner cartridge
- 42Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 43The printer status is Offline or Paused.
- 44'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
- 45How can I clean the corona wire of the drum unit?
- 46White spots appear in areas of dense black printing.
- 47I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 48What driver package format is supported by my Linux distribution?
- 49Large characters are printed incorrectly. (Linux)
- 50I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)