FAQs & Troubleshooting
Popular |
124 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3What are the expected yields of the consumables?
- 4The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 5Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6Can I buy any MICR toner?
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8What driver package format is supported by my Linux distribution?
- 9Install the built-in drivers (For Windows 8 and Windows 10)
- 10The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 11The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 12I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 13There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 15Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
- 16How can I change the printer settings?
- 17What is a "Generic PCL Driver"?
- 18What kind of paper can I use?
- 19Printouts have wrinkles or creases.
- 20Can I use non-Brother or third party supplies with the Brother machine?
- 21Can I print from DOS applications?
- 22I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 23Replace the drum unit.
- 24How do I install additional memory?
- 25The printed letters are slanted, positioned incorrectly.
- 26Vertical black lines appear on the printout.
- 27Print command (LPR) (Linux)
- 28I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 29I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 30I want to print using CUPS while keeping SELinux enabled. (Linux)
- 31Uninstall printer drivers (Linux)
- 32Pre-Required Procedures (Linux)
- 33Check the firmware version.
- 34Open the Control Panel (For Windows)
- 35What is the difference between the toner cartridge and the drum unit?
- 36I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 37What is the Network Shared printing?
- 38I cannot print from my computer via USB.
- 39Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 40When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 41How do I print a Test page?
- 42Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 43How can I clean the inside of the printer?
- 44Uninstall the printer drivers (For Windows)
- 45Replace the toner cartridge
- 46How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?
- 47How do I clear paper jams?
- 48Output sheets are completely black.
- 49I cannot install the driver when using the Driver Install Tool. (Linux)
- 50I cannot install the Linux printer driver in Fedora 33 or later. (Linux)