FAQs & Troubleshooting
Popular |
131 Results
- 1I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 2What driver package format is supported by my Linux distribution?
- 3There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 4Replace the drum unit.
- 5Does NC-2200w work with Windows Vista?
- 6I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Paper size settings are unavailable when I print from OpenOffice (Linux)
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10Delete print jobs from the print queue.
- 11How to identify your Operating System (OS).
- 12I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 14Can I print from DOS applications?
- 15The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 16I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Large characters are printed incorrectly. (Linux)
- 19To install the printer driver easily using a tool. (Linux)
- 20The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 21Can I print from or scan to Android™ Smartphone?
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 24Functions supported in the Windows 7 built-in drivers
- 25Printouts have wrinkles or creases.
- 26What do the LED indications mean?
- 27What can happen if the wrong paper is used in your machine.
- 28How do I install additional memory?
- 29Pre-Required Procedures (Linux)
- 30How can I install the Web BRAdmin on Windows Server 2003?
- 31How can I clean the inside of the printer?
- 32I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 33Replace the toner cartridge.
- 34I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 35I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 36I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 37I want to print using CUPS while keeping SELinux enabled. (Linux)
- 38I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 39The printer status is Offline or Paused.
- 40The paper is skewed when it's printed.
- 41Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 42When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 43Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 44What is a "Generic PCL Driver"?
- 45What kind of memory can I use?
- 46What is UPnP and SSDP?
- 47Can I print using the IPP protocol on Windows XP?
- 48How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 49How do I change the print server password?
- 50What is the recommended paper?