FAQs & Troubleshooting
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170 Results
- 1The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4Cannot print after a Windows 10 update (June 2020)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 7Can I print from DOS applications?
- 8I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 10Can I use non-Brother or third party supplies with the Brother machine?
- 11When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 12What is the recommended paper?
- 13How can I use the reprint function?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 16Does NC-2200w work with Windows Vista?
- 17What is Status Monitor and how can I turn it on?
- 18The printer prints unexpectedly or it prints garbage.
- 19How do I perform a factory reset?
- 20What kind of paper can I use?
- 21Printouts have a curl or wave.
- 22What is the BRAdmin Professional software used for?
- 23Print on both sides of the paper.
- 24To install the printer driver easily using a tool. (Linux)
- 25Delete print jobs from the print queue.
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27What is the Network Shared printing?
- 28Can I print from or scan to Android™ Smartphone?
- 29I cannot print from my computer via network. (For Macintosh)
- 30The printer status is Offline or Paused.
- 31I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 32Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 33The paper is skewed when it's printed.
- 34Using the PING command to troubleshoot problems.
- 35I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 36What kind of USB cable can I use?
- 37I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 38What kind of memory can I use?
- 39What is UPnP and SSDP?
- 40Printouts have wrinkles or creases.
- 41What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 42Can I print using the IPP protocol on Windows XP?
- 43When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 44What is the printable area per page?
- 45How do I install additional memory?
- 46Replace the toner cartridge.
- 47Where do I find the complete User's Guide?
- 48Print command (LPR) (Linux)
- 49The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 50Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?